Customer Testimonials
I would give 0 stars but anyways spent 4 hours waiting they could've just told me I didn't qualify. I would've been fine but i had to come back again which was a almost 2 hour drive. Also i had to keep on constantly asked for updates because they told me nothing until i asked and then they would finally do somthing. They also ended up selling me a truck with a bad transmission and some type of electrical problem with the miles. Even though they said i could fix it when the warranty papers come in (never got it), ...
Service dept is a joke. They've had my car 3 months, not fixed yet
They sold my 75 year old Mom and Dad a new escape paperwork has 2 different vins and marked up the interest rate up 2 points and would not let them say no to an extended warranty I told my parents to go back and cancel the extended warranty and the finance manager told them he recorded them say yes to the extended warranty which is absolutely illegal. I have contacted the sales manager twice and both times he has done nothing but lie to me. We have filed a complaint with the used car Comission because they will not make it right. ...
Don’t bother buying an extended warranty from this dealership. Tried to cancel mine and they ignored me. Will not return my calls. Shop elsewhere!
Ive been waiting on a new car to come in so sat. May 4th i went to ford in muskogee an met jennifer the wonderful cheerful sales lady that sold me my car.Jennifer showed me everything about my new car even set my phone up for me.I just want to thank Jennifer shes an awesome sales lady an a very caring person.Jennifer thank you.Also the managers were all very friendly an courteous.
Me and my husband just purchased a bronco sport from James Hodge Ford. Jennifer Thomason was very sweet and knowledgeable. She took very good care of us. We cant thank everyone at the dealership enough. We were treated like family before during and after our purchase. I will always recommend this dealership to anyone looking to buy a car. Thank you James Hodge Ford yall are the BEST! With love the HAVELLANA
Dont buy from this car lot. They sold me a canadian car and DIDNT disclose. The car only had 33k miles. Iam finding out there is NO manufacturer warranty in US or NO safety Recalls in US. I was smart enough to know when I called to record talking to manager how I WASNT told.
I recently bought a used truck from James Hodge ford in Muskogee. The sales person Jennifer was wonderful. I told her what I was looking for and within less than an hour she found it. The vehicle had some dents to be repaired and Jennifer keep me posted every step of the way I never had to guess what was going on. When the truck was delivered it was detailed and had a full tank of gas. If you’re looking for a vehicle check out James Hodge Ford in Muskogee and ask for Jennifer! Thanks Jennifer for making my ...
One the best experiences I've had in a long time Jennifer Thomason was very helpful and friendly and knowledgeable, she was probably one the best salesperson I've had pleasure working with.. Thank you James Hodge Ford..
Jennifer was amazing salesperson. Helped me find an amazing used car. 2022 Buick Envision Aveier. Thus is my 2nd purchase from this dealership. Highly recommend.
Jennifer took great care of us and went above and beyond for us! Personable and carried great conversation which made the process even better!
Jennifer went above and beyond expectations and helped me find the vehicle I wanted! She took the time to go over to the Toyota dealership from Ford and assist me with my new car! Highly recommend buying from her!
Bait and switch, liers! Made a deal over the phone, once I drive an hour to do the deal, they add 6k to the price. No integrity what so ever. Any choice is better than this dealer!
Great dealership! Brad is a wonderful salesman! Shawn is very nice doing paperwork! Good car buying experience!
Great experience last night. I picked out a vehicle that was on their Idabel lot, they had it brought to Muskogee and ready for me when I got there. Salesman and finance was fantastic. I was in and out in about an hour with exactly what I wanted at the payment I wanted.
This place is the worst salesman place I've ever went to in my life I was on my way an hour and 45 minutes away from this place and they called to tell me they sold my car called to talk to them they put me on hold and would never come back to the phone I called and called them they would not answer so I called them from another number and they picked up the phone this is not a good salesmanship I would never have anybody by vehicle from them the way they treated me the woman ...
now NEW I have purchased 5 vehicles from this dealership and this last time, since Hodge took over, the service has declined significantly. I have had them approach me while waiting for my oil change to be completed and tell me that my battery was dead and it was gonna cost over $200 to replace. I declined and went up the road to O’Reillys not only was my battery on warranty because I had previously purchased one within the last year but it was also fine so they were trying to scam me out of over $200. They’ve also told me ...
Do Not use this service department. We purchased the Vehicle at James Hodge, but, For Starters, We took the vehicle there back in august due to some rattling of the engine when you started the vehicle. We dropped it off and came back 2 days later to pick it up. They stated that everything was taken care of and that the rattle had subsided, our service receipt even said it had been looked at. When I got in it and started it, the rattle was still there. I walked right back inside and told them it hadnt been fixed, they then ...
I live and work in Oklahoma City but have bought vehicles from James Hodge for several years. I have always saved by making the short drive to Muskogee and the service is always above and beyond. I recently bought a new Lincoln Aviator and Hodge beat the city dealers by thousands. They also have a family style atmosphere and will always make things right without regard to cost.
Had a great experience and would refer others. Everyone was very friendly and Nick has always helped us with whatever we need and no fuss about it and does whatever he can do to make anything work. Will for sure refer anyone to James Hodge Ford.
I Went to James hodge Ford In Muskogee. To trade in my truck. Looking and hoping to get a something new or used. But with low miles and a nice drive. Well they found the car that I like and it had to be in the body shop. I was OK with that because I was told it was going to have a nice paint job done. My tade In which was my truck was still parked with all my belongings in it. Which includes all of my school stuff. I made clear that everything was in my vehicle because ...
I purchased a truck at this dealer. I came in a few weeks later under warranty with noise in front end. They said they could not reproduce noise. I was able to get it to do it leaving lot. They also had me bring it in early and didn't even look at it till next day. Second time was off warranty same problem just worse. I brought it in early came back about 1530 and they were done and said it was bump stop but never called. I was able to get it to do the noise without hitting bump ...
The best car buying experience we have ever had! The sales and finance team stayed late for us because we were driving in from out of state to get their incredible deal!
The personal at James Hodge were very nice and helpful. It was a pleasant experience dealing with James Hodge Ford. The finance personally did a great job getting me a good finance rate. I would recommend James Hodge to my friends.
Jaela Mims was very knowledgeable about the vehicle and pleasant to work with. (I should have negotiated a further discount in lieu of the free oil change for life of the vehicle, as I live too far away to take advantage of the service) My fault,. I simply forgot it during negotiation.
Randy Howard have a great present about himself. I believe he is out to provide his customers a great deal and work on your behalf. I have bought three new vehicles in the passed 14 months from Randy because I don't fear that I am going to get a bad deal.
After shopping and attempting to work with a couple dealerships here in Tulsa, I made the short drive to Muskogee and met Randy. He was not the typical pushy high pressure salesman, nor was the finance manager. I found the vehicle i wanted the numbers were both fair and not difficult to reach. Despite the ongoing construction of the new dealership building these guys had their act together and the overall experience was quick and comfortable.
I've had nothing but issues with these guys from having a deal worked out on a 2014 Ford Flex that I was on the way to pick up and learned they shipped it 3 hours away to affiliated store in Idabel OK even then I was willing to drive to get the vehicle still because I really like this one to finding out on my own that the vehicle at 40,000 miles had already had issues and had a transfer case replaced or rebuilt they gave me the run around the whole time never mentioned anything about the issue with the vehicle ...
Bought a 2012 Ford Fucus from here last night. We have less than perfect credit and have to say Hodge Ford and our salesman Bryan Lynn basically bent over backwards to get us into a dependable car. They have earned customers for life
Everyone who works here is so helpful. I would buy from here again. Everyone was so kind. I enjoyed my time there while I was looking at the car and doing the finance.
Going to a dealership always take around 5 hours and half of. That time the sales man leaving you by yourself to think about things. I would not say the same about James hodge ford. From picking a vehicle, test drive , negotiations, and then sale just over two hours. Everyone was friendly and kind. Thank you
They make you feel like your there number one customer ! Jack was a great salesman , and James took care of all my needs in the service department id recomend hodge dealership to everyone
No drama, no high pressure, most pleasant car buying experience EVER. Had the vehicle I wanted, at a price I could afford. Randy Howard did exactly what he said he would during and after the sale. I was so impressed with their service department as well. I would recommend them to anyone on sales or service.
We purchased a used Ford F 350 truck to pull our new fifth wheel RV. The day we picked the truck up we drove from Muskogee to Oklahoma City and back again. About fifty miles down the road we briefly smelled antifreeze but thought it was coming from the car next to us. The truck ran fine without any warning lights coming on. Little did we know that a head gasket had blown. We took the truck in for service and in less than a month James Hodge Ford did over $7,000.00 in repairs at no charge. Incidentally we did not purchase ...
Richard Burris, as well as all the staff, was incredibly helpful in getting me into a vehicle. Extremely satisfied with my purchase from James Hodge Ford.
Recently I purchased two vehicles 1 new / 1 used and dealing with Robert Johnson was an experience that will cause me to continue my business with James Hodge Ford. Billy Mills as always was very helpful as well as Mike Warren the young man that did the financing for us. You guys were great and thank you for being patient, informative and overall letting this experience be very friendly and no pressure at any time caused a hasty decision. Thanks again guys. We will be back.
Great service and salesmanship from Johnny Terrell, he help us find the vehicle we wanted. Always returned our calls when we had questions! Will defiantly recommend everyone to him!!
I looked at a used vehicle there at James Hodge Ford, and I must say that this was the best experience I've had with a car salesman. Johnny Terrell did a great job helping me look at vehicles and test them out. I've dealt with plenty of car salesmen; I tend to change vehicles pretty often. He helped me every way he could, and gave me the best deal the dealership would let him. He's the salesman I would recommend. - Steve McClurg
I bought my F-250 ford pickup from your dealership. Salesman was Brandon. He answered all my questions and was very helpful during the sale. And over the past year since the purchase. I have been in contact from out of state on several occasions. Question from warranty to what you have on the lot. Always has taken time to help in any way as needed. Thanks Brandon. And thanks James Hodge Ford.. Regards. Dan Williams
When looking for a new truck we shopped around at several dealerships and James Hodge Ford gave us a great experience. All of the staff did a great job. Randy Howard helped us find just the right truck for us and was very kind, patient, and helpful. We got a great deal and will definitely go back in the future. I would highly recommend James Hodge Ford to anyone looking for their next vehicle looking for great service and a great deal.
I went to Hodge Ford after spending most of my day in Pryor looking for a good used car. Where I wont mention by name the dealer, but they have 3, turn out to be just playing games. I was walking into the car lot at Hodge Ford and was met by Randy Howard, he smiled, was pleasant and asked what I was looking for. I explained what kind of car I wanted, and it had to be within a certain range cost wise. He showed me a 2011 Nissan Rouge, owned by a non-smoker, clean in and out, drove really nice, ...
Contacted Randy Howard by phone and expressed the type and options desired on a new F-150 Ecoboost. Randy presented a couple of options and a comparative of price of the options. I made my decision and the vehicle was obtained and held while I was gone for ten days and was waiting when I returned. Mike Warren worked to get me the requested interest rate desired.
I recently purchased a new Lincoln MKC from James Hodgs Ford/ Lincoln. I am completely satisfied with the Sales People (Randy Howard) and the Finance Person I delt with. I would Highly recommend James Hodge Ford/Lincoln to anyone wanting a new Vehicle. Barry Fisher
I recently purchased a new truck from James Hodge Ford. Love my new F150! I am completely satisfied with my vehicle and the staff at this dealership. I would highly recommend James Hodge Ford to anyone wanting a new vehicle.
great job guys your the best fast quick friendly service at a fair price!! hope everyone has a great weekend and i'll B back
I've purchased two vehicles from JHF since 2012 and have been amazed at the standard of customer service on both occasions. My most recent purchase was a 2015 F250 (amazing vehicle to say the least) and had dealt with four other dealerships before going back to JHF to receive the best deal and service in the Industry.
Fantastic knowledge of merchandise lets you make your decisions without pressure and after you make your choice they are over the top with service WOW
I had just had my 2012 F-150 serviced on a Saturday morning. The Service Department associates were 100% professional, yet friendly and very helpful. I checked out the lot for a short time while I was waiting, and ended up returning to discuss a new vehicle. I left Saturday evening with a new F-150 and was very satisfied with service and sales. This is my third truck purchase at James Hodge Ford, and would recommend this dealership to anyone. I am a Ford guy and always will be!
James and Phil were great help. They were able to get me in and out of the service department quickly. I'm very happy with JHF.
Really got a great deal friendly staff and have traded vehicles here 4 times I would highly recommend ford or any other make customers to take a look at James hodge ford
I gave the review because Mark went beyond the call of duty to assist me in every way possible. He was friendly, explained the problems.
I had a wonderful experience buying a car with the help of H "Zee" Ziyada. I was happy with the car I picked and hope have it for a long time!
I initially went into James Hodge Ford dealership looking for a low mile used truck. I was already 99% sold on a used Toyota Tacoma I found in Tulsa. J. Hodge Ford didn't have a used vehicle but convinced me that they could put me into a new truck with payments being the same as what the used Tacoma would be. After seeing the sticker prices I pretty much figured I was wasting my time and his (Robert Johnson) on pursuing a new vehicle. But Robert's persistence eventually paid off and he worked a deal that led to my ...
I must admit, I have NEVER had so much fun and felt like I was just hanging out with my "friends and family" during my New F150XLT Off Road 4x4 purchase. From the moment I arrived at the lot, I was treated with respect and felt like the salesmen truly listened to what I wanted in a truck. I felt there was no "smoke and mirrors", that prices and options were presented to me in a very professional manner and that all my questions were answered fully and completely. The salesmen went above and beyond ...
Richard was a pleasure to work with, answered all our questions and concerns about our buying a escape since it has been 15 years since we have purchased a new car. He was nice enough to drive one home so we could test drive with no pressure from a sale person. He has to this point been straight forward with after sales service
I was pleased with my recent car buying eperience with James Hodge Ford. The dealership had alot of selection for me to test drive. I plan on using this dealership in the future for my service and repairs.
We had been trying to localize a problem with our former King Ranch through the Service Department. Everyone in Service involved in our problem went above and beyond to resolve our problem, most especially the service manager, James. Since our truck was already 9 years old we decided to JUST LOOK at the new F-150 XLTs and maybe get a better idea of what it would cost is we were to upgrade. We certainly had no intention of buying at the time. Robert Johnson came out to greet us and even though we told him repeatedly we were just looking at ...
James Hodge Ford had listed a particular car that I have been looking for at a price I could afford. After having visited several other dealerships that left me not wanting to purchase from a dealer. I decied to try one more time with James Hodge Ford. They were about 45 minutes from my home and after visiting with them I found everyone to be respectful, helpful, knowledgeable, not just out to make the most money they could from me. They made the experience a pleasant one and seemed to share in my excitement in owning a new car. I would ...
Greg Freeman was very RUDE! I spoke with him on the phone and he told me he would call me back which he never did. One week later, I called back and he was very rude again and said he would call back again and of course did not. I ended up speaking with someone else and finally my situation was taken care of. My husband and I ended up buying a new Edge, 2 days later we noticed it has hail damage on it. We called the dealership and of course no one would return our calls. A week later, ...
My wife and I have been buying cars for 40 years, this was the most enjoyable experience we have ever had buying a car. Brandon was sincere and honest and very respectful. We were a little off on price and he had his manager Greg come out and he didn't talk to us like we were 3rd class citizens, he was very polite and professional. We wouldn't buy anywhere else ever again.
We had a great experience buying our new Ford Fusion from James Hodge Ford. Ryan Spencer was an awesome salesman and helped us meet our needs. We will recommend James Hodge Ford to our Family and Friends.
Great Customer service. Kevin did a great job and was quick in getting the information I was wanting. Will go back to James hodge ford.
I basically went to Consumer Reports which rated the F150 in the top 3 trucks. I hate to shop, but did a little looking, at RAM & Nissan. All the vehicles were pretty good, but it really came down to the knowledge and experience of the salesman that made the difference. Robert was low key and helpful, which made the difference. Shot me a fair price, so I took it. So far, I love it. Hopefully I can say the same throughout the life of the vehicle!
I absolutely loved my experience at James Hodge Ford. This is my second vehicle I have purchased from them. They work hard to make sure they find you what u want at a great price! I will never use another dealership and would recommend them to anyone. They are great!
Buying a car Mark Ford has never been easier. He made my experience hassle free. I live in Dallas and he had the car delivered to me the next day. I would highly recommend buying a car or truck from James Hodge Ford.
Overall was very pleased with service and staff. Only complaint was with the Todd Pittman who was very unprofessional when I came to sign my paperwork after my husband took care of the paperwork. Kaleb was doing over the paperwork with me, and Todd said, " that guy was rough. He was being an xxx so someone else came and took care of him. I was sitting in Kaleb's office and heard this. Just not impressed with him talking about my husband when I was sitting there. Made me want to not do business there, but because if precious ...
The overrall experience was a friendly and simple one. Little too much pressure for extended warranty purchase when I told Kaleb up front I was not interested in any extended warranty purchase. He did manage to sell me one however in exchange for lower interst rate.
Salesman very easy to deal with, he was very courteous and business oriented. He was no hassle and allowed us to make a decision with no interference.
I was very pleased with the experiance and my automobile I purchased. Although customer service can be improved by a simple gas tank fill up this is the first dealership I have dealt with that I did not receive that.
Roy Jordan with James Hodge Ford was a pleasure to work with. The first thing that I noticed about Roy and his dedication was his response to my web/email inquiry within minutes on a Sunday! I knew that that level of attention to detail would carry through the sales process. Roy answered every question I had in short order and made sure that the vehicle was available for test drive on my arrival. The negotiation process was very smooth and so far everything has gone well. I recommend James Hodge Ford to anyone who wants to do business with ...
Very easy to deal with. Honest. Truthful Very happy with our purchase. Very clean service area. Financing was a breeze, drove home the same day in our new (to us) vehicle
I purchased a brand new SHO Taurus. I have been buying cars for 50 years and I have never had this great of an experience. I have purchased over 100 cars and have absolutely with out a doubt never been taken care of like Greg and Robert did. Greg was more knowledgable and understanding of my needs than any sales manager I have been around. Robert always takes care of me and made sure I knew everything about the car at delivery. Thank you James hodge ford!
I am giving this rating because the staff..especially Roy went out of their way to make this as easy and pleasurable as possible for me!!! They were all just so wonderful,, Answered all the questions I had and told me other things I hadn't thought to ask!! All around very pleasant experience!! Thanks. Pamela
Roy and his sales team worked with me to make sure that I found the right truck that I wanted and at the right price. I had vested two other dealerships in my search for a new Ford F150 but could not get the deal I was looking for. James Hodge gave me what I was asking for my trade in value, so I purchased a new truck from them.
Because I received the best possible customer service and respect. Not only that but I was not mislead in any way on price or trade in.
Staff was very friendly & knowledgable. Very fair on prices. Great selection to choose from. We would definitely refer our friends to James Hodge Ford Lincoln.
As long time customers and having purchased numerous vehicles at James Hodge Ford, this is our dealer of choice. We live within a 35 mile radius of 3 Ford dealerships (Muskogee being the furthest) but the hometown feel and welcome we receive is far and away the best of our 3 closest choices. We've been treated fairly and with a friendly spirit. Thank you to the entire staff at James Hodge Ford. Pam and Dale Wemhaner
Everyone at the Dealership was very friendly. No one was pushy or annoying like at some other car dealerships. We appreciate the guys giving us time to breathe when we pulled up to your lot. Cody was very friendly, we were only there to test drive the car. He knew exactly what we needed to hear to make our decision on purchasing the car. He knew alot about the car and if he didn't know something about it he looked it up for us. He seems so down to earth and has a great sense of huimor which was ...
I originally went to look at a 2013 Ford Explorer, which I had seen on the internet. But the salesman called and said that someone had taken delivery of that particular vehicle, but suggested that we come look at what they had in stock. We found a 2014 that had more options than the 2013, and was red, which is my favorite color. I was skeptical that we could get to the right price, with it being a year newer model, but they surprised me and did. I am VERY happy with my Explorer. I have 4 grandkids, and it is great to have ...
Billy Mills went out of his way to find and locate the perfect truck for me. He worked very hard to make sure that I was 100% happy.
Customer for about 20 years or more, recently took my vehicle in for service and had them change a bulb in my rear tail light, that was missed during the last visit, after having a multi point vehicle inspection done, so don't know how it was missed. In either case the bulb cost $3 and I was charged $45 to put it in. I think that's a bit much, so I will be looking for a new dealership.
While shopping for my F250 I had several options for dealers due to living relatively close to Tulsa. I started my search and ended my search at James Hodge. The primary reason I made my decision was due to total delivered price and honesty regarding what they could do with pricing of the vehicle. Billy was up front with me on the new truck and offered an extremely fair price on my truck as a trade. I had conversations with three different dealerships in Tulsa and did not feel they were being honest with me and they were only concerned ...
Had a great experience with everyone. Very happy with the truck and the price. Seemed like everyone wanted to help get me what I wanted. I will definitely come back
They did a great job. Truck came in sooner than expected. Jack walker took care of my needs and was very helpful. Thanks a lot.
Cody was awesome to work with. Very professional, and provided a completely pressure-free environment. You can tell he is ambitious, and he is an asset to the team. I will be referring friends and family to him in the future. I also have spoken with Billy regarding a couple details to repair a small scratch, and he was also super helpful and prompt in returning my call. Couldn't be more pleased.
Mike was very friendly and helpful and accommodating with our needs. He even made a follow-up phone call to see how vehicle was doing.
Sales and finance were extreamly friendly and knowledgeable. They went beyond my expectations to make a no hassle, helpfull buying experience for myself and family. I would definitely recommend them to friends, family or anyone looking for a good place to buy a vehicle.
I was very pleased with my experience at James Hodge Ford. Everyone treated me with respect and were extremely helpful. I would recommend to friends.
My old car was recently totaled and I was in need of another auto. I also wanted to downsize but didn't want a car I would have to crawl in and out of. I had an Explorer before and liked it very much and when I found the color and price I wanted and thought I could afford we decided to see about purchasing one. Honestly we were on our way to a Tulsa dealership because they offered an XL at the same price I purchased this one but we stop by this dealership and found the one we ...
I worked with Mark and Zee. we purchased 2 cars. A used camaro and a new Taurus. The services provided by both sales associates sets them apart from other experiences I have had purchasing cars. Caleb was professional and couteous. They were paitient, helpful, not pushy, infomative, and made the experience relaxed. I will come back and purchase here again and have referred people to the dealer since my purchaseThe dealership feels more modern and diversified than it was a few years ago. That diversity was evident in my experience i liked it and will come back. Mark and Zee were ...
I stopped in to see if I could fine a car that I could pull behind my Motorhome, Kevin help me fine the car I needed and he was a pleasure to work with. I needed someone to drive the car to my home around 50 miles round tripe and Kevin took the time to do that for me! that's Customer service. I have nothing but great things to say about Kevin. Todd Pittman got the business end completed in record time great job on his part. I would recommend anyone looking for a car or truck to go to ...
the staff at james hodge ford was great to me and my wife. we had a great experience and the staff did everything possible to make sure we got what we wanted. They worked very hard to get our payments threw ford credit and to get us a low intrest rate. They also did a great job on the pay off of our car, not to much to carry over! very impressed with our sales man Hassan Ziyada very friendly and honest! I really enjoyed his service. This is our 3rd vehicle we have bought from James hodge in Muskogee ...
Worst experience ever! They refused to lower their price and refused to give me any more for my trade-in than their first offer. I got approved for financing but they wouldn't call me and I had to call over and over. They treated me like a second class citizen and Phil, my salesman, lied about why he couldn't call me back. This went on for five days. I really liked their car that I was trying to buy but I got sick of their crap and am looking elsewhere. They lost my business and the business of my ...
My husband and I showed up on Christmas Eve at closing time and Kevin was wonderful about helping us. He continued to help us all the way through the buying process. Great customer service
I simply love James Hodge Ford!!! The atmosphere was very laid back and no pressure what so ever. I had the pleasure of getting Randy Howard as my salesman. Wasn't for sure what I wanted, but after answering a few questions, Randy knew right where to start. I was impressed with the auto choices I had, not to mention Randy Howard's knowledge and expertise. This was the best car buying experience. I used to think that I had to go to Tulsa to get a good deal. I was so WRONG!! If and when I need another car, ...
We shopped for almost three weeks before deciding what we really wanted. A ford was probably at the bottom of our list but when we came in a were greeted like we were family we knew we wanted a car from here. We were greeted by a Manager who did not just go out of his way but showed us vehicles and listened to what WE wanted not what THEY wanted to sell us and went out of his way to ride with us and show us the features of the vehicle (2013 ford escape). Where do you find a dealership ...
Kevin was very considerate of what I was looking for. He did all he could to give me the best deal. He was very informative of the car I was considering to buy. All staff at the dealership were courteous and helpful. I have been to the service department since buying my car and they were also courteous and helpful. I receive e-mails offering any service I might need to keep my car in good shape. I feel Kevin or the service department are always available to me if needed. I would recommend James Hodge and staff to someone looking ...
Negotiated a price for a truck. First they said sight unseen, then after we agreed upon a price they said upon final inspection of my truck. I have no problem with the inspection of my truck . I told them everything about the truck prior to a price reached. Drove an hour to the dealership and they changed their price. They started saying things about a trade that wasn't true, so they could lower the trade price and get me to pay more money. I will not even drive on the lot again. This was a very bad experience with ...
I am thoroughly satisfied with the quality and amount of Customer Satisfaction that all of the above sales men exhibit. I believe that they all should get extra bonuses because of the way they treat people. My husband purchased a 2011 Ford F-150 Lariat in the (chocolate) color and he is thoroughly satisfied with every aspect of that sale. I'm just hoping that someone can talk him into purchasing me that 2010 Ford TAurus Limited that has been sitting on the James Hodge Ford lot since it was moved out there. I have test driven it several times along with a ...
I had an excellent experience with Kevin Groom when initially "looking" at a 2009 Tacoma. I ended up buying the truck due to the confidence (which had never been experienced and I have bought a lot of vehicles) of honesty. I communicated to him everything I wanted in order for me to buy this Tacoma & got it. It went the smoothest ever.